Terms & Conditions

Last Updated: June 2026

Introduction

Welcome to Samiyah Sanitary Ware. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing this website or submitting an inquiry or order, you agree to be bound by the terms and conditions set out below.

1. General

Samiyah Sanitary Ware is a professional manufacturer and exporter of ceramic sanitary ware products, including toilets, wash basins, and related bathroom solutions.

The information provided on this website is for general business and informational purposes only. We reserve the right to modify, update, or discontinue any content, product, or service without prior notice.

2. Products & Specifications

We strive to ensure that all product descriptions, specifications, dimensions, and images displayed on our website are accurate.

However:

Product colors may vary slightly due to photography or screen settings.
Specifications may be updated as part of continuous product improvement.
Customized products are manufactured according to approved drawings or confirmed samples.

Final specifications shall be based on the signed quotation or purchase agreement.

3. Quotations & Pricing

All quotations provided by Samiyah Sanitary Ware are subject to confirmation.

Unless otherwise agreed:

Prices may change due to raw material costs or market conditions.
Freight charges are quoted separately.
Taxes, import duties, and local customs fees are the responsibility of the buyer.
Quotation validity will be specified in each official offer.

4. Orders & Payments

Orders become effective after:

Written confirmation from both parties.
Receipt of the agreed deposit or advance payment.
Final approval of specifications and customization details, if applicable.

Production will begin only after these requirements have been completed.

Changes requested after production has started may result in additional costs or extended lead times.

5. OEM & ODM Services

We provide OEM and ODM manufacturing services for distributors, wholesalers, retailers, and brand owners worldwide.

Our customization services may include:

Logo printing
Customized packaging
Product color customization
Label design
Private branding
Product development support

Minimum order quantities may apply depending on the customization requirements.

6. Shipping & Delivery

We offer international shipping to customers worldwide.

Available trade terms may include:

Estimated production and shipping schedules are provided for reference and may vary depending on order quantity, customization requirements, and logistics conditions.

Samiyah Sanitary Ware is not responsible for delays caused by force majeure events, customs inspections, port congestion, or circumstances beyond our reasonable control.

7. Warranty & Claims

We are committed to providing products that meet agreed quality standards.

If you identify any manufacturing defects or quality issues upon receipt of the goods, please contact us promptly and provide:

Order number
Product model
Photos or videos showing the issue
Detailed description of the problem

Our team will review the case and work with you to provide an appropriate solution based on the actual circumstances.

8. Intellectual Property

All content on this website, including but not limited to:

Product images
Text
Graphics
Logos
Technical documents
Catalogs

is the property of Samiyah Sanitary Ware or its respective owners and is protected by applicable intellectual property laws.

Unauthorized reproduction, distribution, or commercial use is prohibited without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Samiyah Sanitary Ware shall not be liable for any indirect, incidental, consequential, or special damages arising from:

Use of this website
Product misuse
Delayed shipments
Business interruption
Loss of profits

Our total liability shall not exceed the value of the relevant purchase order unless otherwise required by law.

10. Governing Law

These Terms & Conditions shall be interpreted and governed in accordance with the applicable laws governing international commercial transactions and any mutually agreed contractual arrangements between the parties.

Any disputes shall first be resolved through friendly negotiation. If no agreement can be reached, the matter may be submitted to the competent jurisdiction as agreed by both parties.

11. Contact Information

For questions regarding these Terms & Conditions or our products and services, please contact us.

Samiyah Sanitary Ware

Email: info@samiyahsanitaryware.com

Website: www.samiyahsanitaryware.com

We are committed to providing reliable ceramic sanitary ware solutions and professional support to distributors, wholesalers, contractors, project buyers, and brand partners worldwide.